Terms & Conditions

1. Introduction

Welcome to zicycoe. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

2. Use of Website

You agree to use this website for lawful purposes only. You must not use our site in any way that breaches any applicable local, national, or international law or regulation.

zicycoe reserves the right to suspend or restrict your access to the website without prior notice if we suspect any violation of these terms.

3. Product Information and Availability

We endeavour to provide accurate descriptions and pricing of our coffee products. However, all information on this site is subject to change without notice.

Availability of products may vary. We reserve the right to withdraw or customise any product or service without prior notification.

4. Orders and Payment

By placing an order, you confirm that you are legally capable of entering into binding contracts.

All prices are displayed inclusive of applicable taxes unless stated otherwise. Payment must be made in full before dispatch of goods.

We accept payment through the methods specified on our checkout page. We do not store your payment information.

5. Shipping and Delivery

We aim to dispatch orders within 48 hours of payment confirmation. Delivery times may vary depending on your location and courier services.

Risk passes to you upon delivery. Please inspect your order upon receipt and notify us immediately if there are any issues.

6. Returns and Refunds

If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. Products must be unopened and in their original condition.

Refunds will be processed using the original payment method once the returned items have been received and inspected.

7. Intellectual Property

All content on this website including text, images, logos, and design are the property of zicycoe or its licensors and are protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works without prior written consent from zicycoe.

8. Limitation of Liability

To the fullest extent permitted by law, zicycoe shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products.

9. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Amsterdam.